SHIPPING & RETURNS

SHIPPING POLICY

We ship through trusted couriers such as UPS, GLS, SDA etc.

Delivery time may be different depending on the country you live.

Shipping  will take place  generally within 3-5 days after we have received your order. You will receive  the tracking number of  the shipment. 

​​RETURN & EXCHANGE POLICY​

According to Italian Consume Code, if you're not satisfied you can withdrawn and return us the bass within 14 days from the date in which the product has been delivered to you. To exercise the right of withdrawn send us an email. Product must be shipped back to us at your own expenses and must be in perfect conditions and packaging must be adequate. Once we have received the product, we will inspect it and in case of positive result we will refund  you through Paypal within  7 days.

© 2020 NGM Bass Guitars Italy

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